Privacy Policy

This Privacy Policy explains how FindRadonPros.com collects, uses, stores, and discloses information when you use our website, contractor directory, and lead request forms. FindRadonPros is focused on helping users identify radon mitigation providers in the United States. We are not a mitigation contractor, but we do process personal data to operate the platform, respond to messages, and route quote requests. By using this site, you acknowledge the practices described in this policy.

We collect information you provide directly. This includes data entered in lead forms and contact forms, such as your name, phone number, ZIP code, service request details, and message content. If you contact us by email, we collect your email address and the information in your correspondence. We also collect administrative records needed to manage requests, such as timestamps and request status. We do not require highly sensitive medical or financial information to use basic directory pages.

We collect technical data automatically when you browse the website. This may include IP address, browser type, device identifiers, referring pages, on-site interactions, and approximate geolocation inferred from network signals. We use this data for security, abuse prevention, performance analytics, and product improvements. Technical data can be associated with form submissions when needed to protect our systems against spam, fraud, or automated abuse.

Cookies and similar technologies are used to remember session preferences, support analytics, and improve site reliability. Some cookies are necessary to load pages and protect forms. Others are used for measurement, such as understanding which pages help users complete quote requests. You can manage cookies in your browser settings. Disabling certain cookies may limit functionality, including the ability to submit forms or retain filter settings across page views.

We use your information to operate the directory and quote request workflow. For example, if you submit a lead request, we use your submitted details to route the request to relevant service providers or partner systems supporting contractor matching. We may also use your information to respond to support inquiries, detect suspicious activity, enforce our terms, and maintain internal audit trails. We do not sell personal information in exchange for money as part of ordinary operations.

We share information with service providers that help us host, secure, and maintain the platform. This can include cloud infrastructure providers, analytics vendors, anti-spam systems, and communication tools used for support workflows. These providers are contractually limited to processing information on our behalf for specified business purposes. We may also share data when required by law, subpoena, legal process, or to protect rights, safety, and platform integrity.

Contractor listing data displayed in the directory can come from third-party public sources, business directories, and credential registries. Public profile data is not treated the same way as direct user-submitted lead information. If you are a contractor and believe a listing contains inaccurate information, contact us and provide supporting documentation. We review correction requests and update records when evidence supports a change.

We retain personal information only as long as needed for the purposes described in this policy, including operational, legal, accounting, and security obligations. Retention periods vary by data type. Lead request records may be kept for quality monitoring, dispute resolution, and fraud prevention. Technical logs may be retained for shorter periods unless a security incident requires longer storage. When data is no longer required, we delete or de-identify it according to internal procedures.

If you are a California resident, you may have rights under the California Consumer Privacy Act and related amendments. Depending on applicability, these rights can include requesting access to categories and specific pieces of personal information, requesting deletion, requesting correction, and limiting certain types of sensitive personal information use. You may also have the right not to be discriminated against for exercising privacy rights. To submit a request, use our contact page and include sufficient detail for verification.

If you are in the European Economic Area, United Kingdom, or another jurisdiction with GDPR-style protections, you may have rights to access, rectify, erase, restrict processing, object to processing, and request portability where applicable. Our legal bases for processing may include consent, contract performance, legitimate interests, and compliance with legal obligations, depending on context. You may withdraw consent where processing is consent-based, without affecting prior lawful processing.

We do not knowingly collect personal information directly from children under 13 through lead forms intended for adult homeowners and business representatives. If we learn that personal data from a child under 13 has been collected without parental consent where required, we will take reasonable steps to delete it. Parents or guardians who believe a child submitted information can contact us for review.

This site may include links to external websites, contractor websites, and third-party resources. We are not responsible for the privacy practices or content of those external properties. When you leave our site, review the privacy policies of the destination services before providing personal information. We encourage users to evaluate contractor communications and third-party tools independently.

We implement technical and organizational safeguards to reduce risk of unauthorized access, disclosure, or misuse. These controls include transport security, access controls, logging, and platform hardening practices. No system is completely secure, and transmission over the internet carries inherent risk. Users should avoid sending unnecessary sensitive data through open-text fields and should notify us immediately if they suspect account or data abuse.

International data transfers may occur when infrastructure or service providers process data in jurisdictions outside your residence. Where required, we use contractual or legal mechanisms intended to protect transferred personal information. If you have questions about applicable safeguards, contact us through the contact page.

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. If we make material updates, we will revise the date at the top of this page and may provide additional notice where required. Continued use of the website after an updated policy is posted indicates acknowledgment of the revised terms. If you do not agree with updated terms, discontinue use of the service and contact us regarding your data rights.

For privacy questions, access requests, deletion requests, or correction requests, contact FindRadonPros through the contact form with the subject line "Privacy Request." Include your name, contact details, and a clear description of your request. We may need to verify identity before processing requests to protect user data and prevent unauthorized disclosure.